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I have been a part of the online betting industry for a very long time.
Sometimes, I think to myself what would have happened if I had chosen another
career path, but alas here I am, one of the experts in the field. I know a lot
about what went down in the early days of the industry, and sometimes during my
time as a site reviewer, a name comes across my desk which invokes memories of
the old days. This was the case when I was given the task of reviewing BetDSI.
This is a group that has been around since the inception of the industry, which
has had its ups and downs along the way.

While I may have a long history with this company, my job is to look at the
site as it stands today. First, I went to many player forum sites and found that
the company seems to have its fair share of issues form players. Now, I always
like to take these with a grain of salt, and for the purposes of this review, I
will be looking at the product itself, then taking into account what people are
saying about the company on these sites. Let’s see what BetDSI has for players
today and if it worth your time.

Ratings

Site Navigation

I love the layout of this site, and I think the best part about the whole
thing is the dedication to updating the site as the company moved into a new
world. The navigation around the games and the lines are excellent, and the fact
that they give bettors a chance to use the old look and feel of the betting
pages is a bonus for those who prefer the old way of betting.

Customer Service

I want to give the support department a higher score, given that they are
using social media as part of their customer service area. You can contact the
company in many different ways, but the reason the site doesn’t get a higher
mark is that there are lingering questions about some of the issues players talk
about on the player forums.

Promotions

I love the promotional section of this site. Above and beyond the standard
bonuses for deposits, there is a full loyalty program which gives you a chance
to get cash back by earning loyalty points when you bet. Also, there are a lot
of free contests for players to try, which give you a chance to win some money
without putting any up! All this adds up to an excellent marketing arm of the
company that should keep all my readers engaged with this brand.

Mobile Interface

This is about the highest score I can give a site that doesn’t have a native
app for iOS or Android. Of course, BetDSI isn’t allowed to have a native app, as
Apple and Google don’t allow them in the U.S. The mobile site is just fine, and
if you are on a decent connection then you should be able to make your bets
without any issues.

Game Selection

All of the major sports are covered at BetDSI, as are all the bet types you
could ever want from a sportsbook. I’d like to see a few more casino games, and
the lack of poker is a real bummer for someone like me who likes to have as few
accounts as possible. However, if you don’t care about that, then you should be
just fine with what is offered at his site.

Payout Speed

I give the site a high mark for the fact that they are telling you how slow
your payment will be. A site based in Costa Rica doesn’t have a lot of options
when it comes to sending you your money. So, let’s just hope you get paid! If it
were me, I would be choosing a cryptocurrency for my payments – yes, they are
volatile in value, but it is far and away the fastest way to get your money from
BetDSI, and you can convert it to cash as soon as you get it into your crypto
wallet.

About the Site and Who Can Play?

As I mentioned, this site has a long history in the gaming industry. The site
originally launched in 1998, and while I can’t tell if it is the same guys
running the site, I am sure there is still a connection to those guys in one way
or another. What I do know is that the site is clearly tailored for the American
betting market, which is no different than when it originally launched. I have
to assume that players from around the world can play here, but it’s difficult
to tell from the website itself.

As for the website itself, I am very pleased to see that the design has had a
refresh, and looks much more like a modern website. This can be a bit of an
issue in the sports betting world, as many operators have not taken design into
consideration. These days, players are spending more time online researching
their bets, so having a site that doesn’t make you feel like it is 1999 goes a
long way to keeping a player sticky through the process.

Creating an account was no different than many other sites. I simply added
some information about myself to a registration form on the website, and within
a couple of minutes, I had an account that was all set up for me to start
betting!

What I Liked the Most

There is a lot to like at BetDSI. However, I think what I like the most are
all the contests that the site offers. These promotions, some of which cost
money and others are free, allow you to be involved in betting without having to
just bet on the games. Handicapping contests, pick the winners events, and
bracket challenges are the norm here, and I think they are a great way to engage
with the sportsbook on a more regular basis. I highly recommend them to my
readers.

What I Liked the Least

I suppose what I don’t like is a common complaint – they seem to be less than
forthcoming about pending withdrawals. Many of the complaints I read on sites
are about this topic, so I want the company to be more honest about the delays
in payment. Also, I noticed that if you are a winning player, then they strip
away the loyalty points you can earn, which is also total trash in my opinion. N
the long run everyone loses, so the management team at BetDSI shouldn’t be
offending players with these types of Terms and Conditions.

The Sportsbook

With my account created and funded, the next logical step is to check out the
lines in the sportsbook and test the wagering interface. Here is where I found a
very nice feature about BetDSI. This site has been around for a long time, and
during that time the way people interact with abetting site has changed.
However, there are many long-time players that don’t like the enhancements,
preferring to play the old school way. For these players, there is something
called the Retro Sportsbook. By clicking on this link, you are taken back to the
old way of betting – window after window of filtering to get to the betting
lines and then clicking on buttons to make your wagers. This is pretty cool in a
nostalgic way, and I like that BetDSI cares about their original players.

The more modern look and feel are also available, and making abet here is
just as simple as at other sites. Simply click on a sport, and the lines pop up.
With each selection, your betting slip on the right side of the screen is
filled, and then you simply add in the bet amounts and all your tickets are
processed. I was able to make several bets in a matter of seconds (which may not
have been a wise decision based on the outcomes haha). Players will find this
interface very intuitive, and this means far less stress when picking the
winners of your bets.

There are tons of sports to bet on at BetDSI, but there is a decidedly North
American theme to the site. Here is a sample of what you can bet on here:

• Auto Racing
• Baseball
• Basketball
• Boxing
• Cricket
• Darts
• esports
• Football
• Golf
• Handball
• Horse Racing
• Rugby League
• Rugby Union
• Soccer
• Tennis

The site dedicates an entire tab to eSports betting, which is another sign
that they are continuing to evolve as a business into the future. While I don’t
bet on it myself, I know a lot of younger players who are transfixed by the
competitive video game world, and it will continue to grow for years to come.

The Casino Games

The sportsbooks that have been around for 20 years or so tend to have added
casinos as a formality, deciding to focus on the quality of the sports betting
package rather than attracting players who are really there more for playing
slots or table games. That isn’t to say that BetDSI doesn’t care about casino
players – it just means that they are spending as much time curating that part
of their site.

Here’s something I love about this site though – they offer you two different
casinos to play in. One is called the Diamond Casino (which I focused on for
this review), and the other is called the Rebate Casino. I assume the rebate
casino is where you get a percentage back in cash of your losses, but since I
was focused on winning, I just left that one alone!!

Both of these casinos can be played without having to download any software,
as you just connect through your browser. Each of the casinos offers you a
chance to play slots and table games form your mobile device through the mobile
browser as well, which means you can have a screen open playing blackjack while
you are watching your favorite sporting event.

While neither casino has a huge selection of games, there are definitely
enough to keep you occupied. Here are some of my thoughts on the Diamond Casino.

Table Games

I would say that I am the perfect example of a casino player in a sportsbook.
I am not much of a slots player (I will play some of the big progressives when I
see them), preferring to sit at Table Games if given a chance. I decided to
stick to that while testing the Diamond Casino, so I started with a little
Blackjack session. The game is excellent – speeds are right up there with any
casino I have tried, and the quality of the graphics is very good as well. I
like that there are multiple types of Blackjack to play to go along with all the
other table games -here is a sample of what you will see:

• American Blackjack
• Baccarat
• Draw Hi-Lo
• Pai Gow
• Red Dog
• Ride`m Poker
• Three Card Rummy
• 21 Burn Black Jack
• European Blackjack
• Single Deck Blackjack
• Caribbean Poker
• Oasis Poker
• Pirate 21
• Pontoon
• Triple Edge Poker
• Super 7 Blackjack
• Top Card Trumps
• European Roulette
• Craps
• American Roulette

Slots

I did give the slots a little bit of my time (and money) just to see what
they were like as I didn’t recognize the brand. They are pretty simple in
design, but they do get the job done. For me, all I want is a game that plays
quickly and has an excellent payout percentage, both of which are covered by
these games. While there are no huge jackpots to win, if you just want to kill
some time then you will find these titles interesting:

• The Party Guy
• 12 Animals
• Sweet Treats
• Firecrackers
• Rollin Trolls
• There’s Gold Yonder
• Matinee
• Sashimi Dreams
• Totem Tumble
• Super 7s
• Arabian Wishes
• The Critters
• Wild Adventures
• The Family JP
• Fruit Serenity
• Mermaid’s Treasure
• The Job
• Seer’s Crystal
• Spin To Ride
• Hyper Galactic

Video Poker

Finally, I did get around to spending some time with my favorite – the video
poker machines. If you ask any of my friends, when we go to Vegas I always tend
to disappear for a couple hours until someone finds me at a video poker game
pounding away at the buttons. I like that there is some decision making in this
game, but that it is also very fast to play. There are a good number of titles
at BetDSI, many of which are available in multi-hand and pyramid formats:

• Tens or Better
• All American
• Bonus Deuces
• Bonus Poker
• Deuces And Jokers
• Deuces Wild
• Double Joker
• Five Draw Poker
• Jacks Or Better
• Joker Poker
• Split Way Royal

Overall, I was happy with the casino games at Diamond casino – for a
sportsbook casino it is very well put together and worth giving a try.

Does the Site Offer Anything Else?

There is no poker site at BetDSI, and this is a bit shocking to me. Poker is
the perfect add-on for sports bettors and keeps players around for a long period
of time. With the eas of getting a poker skin, I suspect it may be something
this operator adds at some point, but for the time being it isn’t available.

There is a full racebook available at BetDSI. Although it is a dying sport,
there are still a group of very intense horse racing bettors (just walk into any
OTB, and you will see what I mean). You can bet on all the big tracks and races
at this site, which should satisfy just about everyone’s needs who reads this
review.

What are the Options for Payments?

There are multiple options for both deposits and withdrawals, but if I am
being honest, they are limited in scope. The reason for this is that e-wallet
solutions won’t touch sites that accept American players. So, the easiest way to
get your money to this site is via a credit card. The maximum deposit is $1,500
though, so if you want o make a larger deposit, then you will need to use
another method. You can use person to person transfers of bank wires if you
wish.

The site does offer multiple cryptocurrency options for deposits and
withdrawals. These are the fastest to make, and if you don’t have a digital
wallet, those are pretty easy to find and create these days. Don’t be
intimidated by the process of buying and depositing crypto, but you should be
watching the value of the coins as they are still pretty volatile. I never
recommend my readers hold too much of any of them.

From a withdrawal perspective, I really like that the company is upfront
about each of the options. The limits, fees, and timing of each of the available
withdrawal methods can be found in the cashier section of the website, and this
is a refreshing approach to managing this part of the company.Typically, I
have to chase down information on how long it will take to get paid, so having
this spelled out for me gives me a sense of confidence, despite what I have read
from player forums.

What is the Welcome Bonus?

Well, this is pretty straightforward. If you look on the BetDSI site, there
is a Welcome Bonus available to players planning to deposit for the first time.
The level of detail of this bonus matches a sports betting site that has been
around for 20 years – no screwing around.

Ok, maybe a little screwing around.

The Welcome Bonus is a “100%” Deposit Bonus up to $500. However, you get half
that bonus to use in the sportsbook and the other half in the casino. Still,
that is a nice way to check out both sections of the site, and I appreciate that
the offer is relatively simple to understand.

VIP Program?

What’s this? A sportsbook with a loyalty program that is tiered AND they give
you some information about it? I have to admit, I wasn’t ready for this one. The
BetDSI loyalty program involves earning loyalty points for all the real money
gambling you perform on the site. The program is three-tiered – everyone enters
the first tier once they make a deposit. Here are the details of what you
receive when you move up to the next level:

Graduate to Platinum Level after earning 30,000 BetPoints in a 12-month
period:

• Deposit $300 and receive 15% Free Play bonus (3x rollover required, $750
  maximum bonus)
• 1 Free Bitcoin payout per day when you deposit with Bitcoin
• BetPoints earn you 10% more than Gold Level

Earth shattering? Definitely not. However, there is value in staying loyal to
the brand, so that should be incentive enough for many to play here more than
other sites.

Conclusion

Overall, I think there is a lot to like at BetDSI. Yes, they have had some
issues with players, but this seems to be a small number compared to the size of
the book. I really like some of the design elements of the sportsbook, including
the retro look and feel that is available. The casino is definitely worth
checking out, and the contests are a nice break from the monotony of standard
betting.

I am happy to give BetDSI my recommendation to my readers. Given my
experience with them over the last 20 years, I am pleased to say that they are
evolving with the times and this means you should have an excellent player
experience. I would love your feedback on the site so if you have anything you
want us to know, please send me an email here at the site.

The history of Diamond Sportsbook International (DSI or BetDSI) is one of the oldest online sportsbooks which launched sometime after Intertops and WSEX became the firsts. Their history dates back to a US betting operation founded in 1991. What’s important to make clear is that after operating independently from 1998 to 2003, DSI has since been a self-managed skin of the current Bookmaker.eu group, and is a very reputable online betting site. Their original brand has quite a past however, and I believe many long time gambling enthusiasts who were around in those day will appreciate this article, though a few Costa Ricans might be angered by this articles conclusion.

The Original BetDSI

DSI is a company that has many names and aliases. In fact, their old website 2betdsi.com referenced themselves six different ways, those ways being:

1. Diamond Sports International
2. Diamond Sportsbook
3. Diamond Sportsbook International
4. DSI
5. BetDSI
6. 2BetDSI

Their actual company name was Aracosia de Oriente S.A. To be clear, this isn’t the name of some holding company. In Costa Rica this was their legal name. It’s the name their building was registered under, pay checks were issued from, bank accounts registered to, etc. Additionally, founded in 1996 and online since 1998 – this company had mtany affiliated brands under their umbrella. These included 2bet.net, funtimebingo.com, Bet PreGame, Vegas Intl. Sportsbook, Getmore Sports and dozens of others.

Robbie McPhail

Although Aracosia de Oriente S.A. was founded by two blood relatives known as Dino and Stretch, it was a marketing executive going by the alias Robbie Diamond that managed their brands during the later years. Of course, when this stated Aracosia de Oriente was already one the largest betting shops in Costa Rica with around 250 employees. In any case getting back to Robbie he’s a long time scammer, whose legal last name is appropriately McPhail (McFail for any of non-English speaking readers trying to sound out the PH). Of course Dino and Stretch, as well as most of the rest of the gambling industry, were unaware of this at the time and Robbie was a smooth talker who has scammed plenty sharp minds in his day.

Robbie McPhail actually launched one of the internet’s first online sportsbooks in March 1997 from Santo Domingo, Dominican Republic. I don’t recall how long it lasted, but it was probably a year or so before this one folded, though Robbie managed to keep a number of the square accounts. Considering losers cash out less and he’s been at this a while, Robbie to this day still maintains a steady group of clients who love him. Anyways from around 2001 to 2003 he managed the DSI brands – his client lists is probably what helped land him the position.

Robbie Fired, Dino Gone

Betdsi Uk Contact

The original founder, and real bookmaker in the DSI group, Stretch started having tension with his partner Dino in early 2002. Of course, what’s true and what’s a rumor is hard to make out as Stretch spent the least amount of time in the office, and every time payroll was late or there were other issues with staff, it was always presented by Robbie and Dino that it was somehow the fault of Stretch. Rumor has it that in mid-2002 Stretch knocked out an employee of the then leading software provider IQ Ludorem over a casino win – this to my knowledge is entirely false, but it shows some of the stuff that was said about Stretch at the time.

In any case, Stretch was a fairly likeable guy in other circles and was quiet and private (his name rarely ever came up on gambling tabloids). Stretch also had no problem playing the bad guy roll, so long as the brand he established was running well and he was making a profit. However, when gambling sites started blacklisting DSI in the final days of May over slow pays with no-response, Stretch wasted no time in flying to Costa Rica to find out firsthand what was going on. Upon arriving he learned from Robbie that Dino was in Spain and hadn’t been seen for weeks, while much the rest of the staff complained their paychecks hadn’t been issued.

Betdsi Contact Number Phone

How the partnership was dissolved is not a matter of public record because we’re discussing a sport gambling operation started in the US that involved blood relatives breaking up their partnership. In any case, what is known is that Robbie was fired and Dino left the company, perhaps selling his shares, or perhaps agreeing to an inactive roll. Robbie immediately took the 100,000 client list that belonged to DSI with him and began calling clients asking if they wanted to stay with DSI or be transferred to Robbie. He had no website however to host these clients, but kept running books. Dino discussed with friends in Costa Rica that he was taking a break and would get something else started soon.

Aracosia de Oriente Fires Most Staff

On June 3, 2003, the accounting department handed out final paychecks firing much of the DSI staff – however before taking their paycheck these employees were required to sign a settlement offer which stated they’d been treated fairly and are voluntarily waiving all claims to future payment. This was significant because under Costa Rican law employees are entitled to one month severance pay for each year of service. The only way an employer can avoid this obligation is via bankruptcy or settlement.

Stretch later claimed the company’s situation was such that bankruptcy was an option, but he took the highroad offering employees a settlement package instead. He claims this was fully legal, and employees were not forced to take this offer. Nonetheless, to this day there are still disgruntled former employees and their friends who mention how great Robbie was and how the owners (mostly Stretch) screwed them, something Robbie never would have done. Of course a ridiculous statement as Robbie would later show his true colors.

DSI Moved to BetCRIS

There are many punters to this day that believe DSI, which now operates at betdsi.com, is owned by Bookmaker – this is false. Back in June 2003, after firing much of their staff, 40 or so employees were kept onboard and moved to the BetCRIS offices. BetDSI had a limited partnership with CRIS that basically started with renting their offices, and then later renting their software and customer service facilities. To this date (November 2011) the two sites are near identical, but they have their own separate management and some unique lines.

Where are they Now?

Stretch: After moving DSI to the BetCRIS offices in June 2003, he stayed active with this brand for a while until his reputation was back in tact and was confident things would move smoothly going forward. There’s not much to say about him, though he’s hated by many Costa Rican ticket writers, looking back years later he saved this brand, players all got paid, and DSI is still strong as a result of his 2003 takeover.

Dino: True to his word Dino did take a break for a while and then come back. In 2006 he started BetPhoenix from a new building located just down the road from where DSI operated. Backed by Korean investors, he acquired several established brands to operate under his umbrella including BetMania, WagerChief and Skybook. It appeared for a while that he picked up right where he left off in 2003 making a full comeback. However, in 2010 staff began quitting abruptly and the slow pays to players began. At the moment these brands are surviving but the momentum is now very much headed in the wrong direction.

Betsi Miller

Robbie: An entire book could be written about Robbie. He’s an SEO genius with a long time player list, and has scammed many his day. Equipped with a list of 100,000 DSI clients he ran solo for a while, eventually got backing and started APEX Sportsbook. After a couple of months of operation he closed this book and ran off with players funds. This was not the case of failed bookmaking, he himself had no qualms about discussing the fact he was keeping these funds to advance his career. With the stolen funds he ran several other marketing scams before starting Bet33.

Robbie’s scams have generally involved large sign up bonus offers and deceptive domains. For example two of his sites are Legend Sportsbook and Total Bets, which are designed to confuse punters looking for Legends Sportsbook and Total Bet – he simply changed the plural case of two established brands. He’s also a force behind realvegascasino.com which receives more than its fair share of player complaints.

Today Bet33, which was started with stolen player funds, still operates and has a pay per head division via realbookie.com. Some of their identified brands include AlohaSportsbook, AmericasBookie, Apex, CanadasBookie, LegendSportsbook and TotalBets. Now to be clear for several years now these brands have ran relatively clean. Robbie has now changed his name to Zach, and often signs emails and posts on behalf of Bet33 or realbookie.com skins using just the letter Z. He’s very much attempting to pull a Gary Austin, meaning ignore the past and run a clean book going forward. At this time it’s tough to call, the old saying goes once a crook always a crook, but Mr. Austin has paid fine since is Vegas books turned stiff so I guess time will tell. Meanwhile books like Pinnacle Sports and BetOnline have much cleaner pasts.

History of DSI Conclusion

It’s been over 8-years since the Dino, Stretch and Robbie fall out of DSI occurred, if the “where are they now” is any indication – a few people might owe DSI founder Stretch and apology. Back when he cleaned house and moved away from these partners he took a ton of blame – but looking where his brand is now, and where the other two ended up – separating from them was probably a great idea.